Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used.
We collect information you provide when you use our website from one or more device associated with you, or that you provide in any other way, including over the phone or on paper. For example, we may collect your name, work title, email address, postal address, phone number, demographics, payment and order information, user ID, password, and other information you may provide on our website, either from completing a transaction, register for an account, log in to our website, subscribe to or request our services, participate in an event, contest or survey, or contact our customer service representatives.
When you browse our website, we also automatically receive some information about your visit. Like your computer’s Internet Protocol (IP) address, your device’s operating system, application software, browser type and language. We also collect information about your usage and activity on our Sites, including information about your orders, purchases, and cart activity through essential and non-essential cookies.
Cookies are small data files stored on your hard drive, our Site or our emails, which we use to provide and improve our Sites and your experience, such as to see which areas and features are popular, count visits to our Sites, understand usage and campaign effectiveness on our Sites and other websites you may visit, and/or tell if an email has been opened and acted upon.
What do we do with Your Information?
We may use information collected for purposes described in this Policy or as otherwise disclosed to you on our website or in connection with our services. For example, where permitted under applicable law, we may use information that you provide or about you to:
- Provide and deliver products and services you request;
- Send you transaction information, including confirmations, invoices, technical notices, product and services information, updates, security alerts, and support and administrative messages;
- Respond to your comments and questions and provide customer service;
- Operate and improve our website, products, and services;
- Facilitate the provision of software updates, product support, and other services related to our mobile applications;
- Process and deliver contest entries and rewards;
- Ask you to take part in research and surveys used to measure our performance and improve our products, services, and customer experience;
- Email marketing: With your permission, we may send you emails about our store, new products, promotions, contest, and other updates.
- Link or combine with other information we get from third parties, to help understand your needs, customize our offerings to those needs and provide you with better service.
How do You Get My Consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I Withdraw My Consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at email@example.com or mailing us at: System Resale Solutions 199 Victoria Rd S., Guelph, ON, N1H 6K9, Canada
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
Questions and Contact Information
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at firstname.lastname@example.org or by mail at System Resale Solutions
[Re: Privacy Compliance Officer]
[199 Victoria Rd S., Guelph, ON, N1H 6K9, Canada]